Privacy Policy
Last Updated: January 2026
Welcome to Slaycalled (“we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your data when you visit or make a purchase from www.slaycalled.com.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information to provide you with a smooth, secure, and personalised shopping experience.
a) Personal Information
When you interact with our website, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via third-party gateways)
- Order and transaction details
Note: We do not store your card, UPI, or bank details on our servers.
b) Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent
- Referring website or source
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfil orders
- To deliver products and manage returns/refunds
- To communicate order updates and customer support
- To improve website performance and user experience
- To send promotional emails or offers (only if you opt-in)
- To prevent fraud, abuse, or unauthorised activity
- To comply with legal obligations
3. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Enable cart and checkout functionality
- Analyse website traffic and performance
- Improve marketing effectiveness
You can control or disable cookies through your browser settings. However, some features may not function properly if cookies are disabled.
4. Sharing of Information
We do not sell or rent your personal data.
We may share information only with trusted third parties such as:
- Payment gateways (Razorpay, Google Pay, PhonePe, Paytm, etc.)
- Shipping and logistics partners
- Analytics and marketing tools (Google Analytics, Meta Pixel, etc.)
- Legal or regulatory authorities when required by law
All third parties are obligated to keep your data secure and confidential.
5. Payment Security
All payments are processed through secure, PCI-DSS compliant payment gateways.
We do not store or have access to your card numbers, UPI PINs, or banking credentials.
6. Data Retention
We retain your personal data only for as long as necessary to:
- Fulfil orders
- Meet legal and accounting requirements
- Resolve disputes
- Enforce our policies
When no longer required, data is securely deleted or anonymised.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data (subject to legal requirements)
- Opt-out of promotional communications at any time
To exercise your rights, contact us at support@slaycalled.com.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.
9. Children’s Privacy
Our website is not intended for individuals under 18 years of age.
We do not knowingly collect personal information from minors.
10. Data Security
We implement appropriate technical and organisational measures to protect your data against:
- Unauthorised access
- Loss, misuse, or alteration
- Cyber threats and breaches
However, no method of transmission over the internet is 100% secure.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
We encourage you to review this policy periodically.
12. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Email: support@slaycalled.com
Website: www.slaycalled.com